Purpose of the job:

We are looking for a confident, innovative, ambitious, product manager who has a passion for travel, superb negotiation skills and is great with people.

Duties and responsibilities:

Supplier Relations and Contracting

• Act as the main point of contact for all current suppliers via e-mail and telephone
• Negotiate contracted rates and allocations
• Observe booking and allocation stock levels
• Negotiate specials, exclusive offers and unique products
• Maintain supplier quality levels with the assistance of customer feedback
• Target new suppliers
• Develop new products with existing suppliers
• Reinforce relationships with current suppliers including site visits and event attendance
• Keep supplier records up to date to ensure continuity of contacts
• Manage accident reporting and ensure relevant documents are collected and forwarded to Operations
• Override deal negotiations
• Health and safety assessments

Manage

• Manage supplier visits to the office and coordinate supplier training sessions (for sales team)
• Training and support for junior members of the team

Market Analysis

• Analyse product conversion stats
• Complete regular price analysis
• Identify trends within the market

Web Content

• Ensure product information, pictures, packages and prices displayed on the website are correct and enticing
• Provide written copy for new or existing products

Sales Support

• Offer support and assistance to all the members of the sales team
• Handle trouble shooting and complaints with regards to suppliers
• New staff product training
• New system and product training for existing staff
• "Fam trip" organising and leading

The Person

MUST HAVE SKILLS

• Strong negotiation and communication skills
• Ability to work in a fast paced environment
• Experience of the hotel and accommodation industry
• Supplier relations experience
• Contracting experience
• Procurement/Product management and/or development
• Organised with a strong attention to detail
• Ability to develop strong business relationships
• Motivation to work independently
• Full UK Drivers licence
• Proactive and forward thinking
• Ability to learn new systems
• Sales team training

Desirable Experience:

• Experience of the activities Industry
• Microsoft office intermediate skills
• Google Analytics experience
• Industry contacts

Perks and Benefits

• Full training and development
• Monthly staff party
• Travel
• Family friendly working hours
• Excellent social life
• Vibrant office and working environment
• The chance to build a career in the event industry
• Amazing support systems within the company
• Achievable goals / targets