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Supplier Relations Assistant

Job Description

We are hiring!

Chillisauce is one of the UK’s largest and fastest growing event agencies, delivering events and experiences for over 150,000 people every year. Based next to Maltby Street Market in the heart of Bermondsey near to both London Bridge and Tower Bridge, we employ 100 full time staff and have an annual revenue in excess of £20 million.

We aim to organise experiences that our customers will never, ever forget!

Purpose of the job:

The main objective of the role is to liaise between our suppliers and sales team to create and maintain effective products and services for Chillisauce clients.

The Product Team’s position in the company is to focus and improve on the following areas:

  • Quality Assurance
  • Product Innovation
  • Negotiations & cost savings
  • Sales Support
  • Product Development and packaging
  • Supplier Management

Duties and responsibilities:

The main responsibilities for this position would be:


  • Collate and load supplier, venue and product information onto the website
  • Load and cross check contracts
  • Ensure the database is kept up to date with the correct information from suppliers
  • Support the Product Managers with the checking and loading of contracts
  • Complete regular competitor analysis
  • Manage the team inbox and day to day supplier queries both on the phone and via email
  • Run sales reports for the Product Managers
  • Take ownership of sourcing the best and most appropriate images for our products and website
  • Amend and load copy onto the website
  • Resize and load images onto the website

Sales Support

  • Offer product support and assistance to all members of the sales team
  • Update the sales teams regarding any price and product changes from our suppliers
  • Assist with complaint handling when required
  • Co-arrange educational trips with our suppliers
  • Assist with product training

Candidate attributes

The attributes of the type of person suitable for the role would be:

  • Hard worker
  • Good phone manner
  • Exceptionally good attention to detail
  • Strong spelling and grammar
  • Process driven
  • Ability to prioritise work load and show initiative

Candidate experience

Essential Experience:

  • Ability to work in a fast paced environment
  • Excellent data entry skills with great attention to detail
  • Ability to confidently communicate with suppliers over the phone
  • Sales support or admin experience
  • Organised with a strong attention to detail
  • Motivation to work independently
  • Initiative

Desirable Experience:

  • Excel
  • PowerPoint
  • UK and Europe travel industry knowledge



  • Minimum GCSE grade C or above in Maths and English
  • Strong numeracy and literacy

Perks and Benefits

  • Generous base salary
  • Fantastic monthly incentives
  • Travel - Familiarisation and incentive trips
  • Full Training, Development and Mentoring
  • Monthly Staff Party
  • Excellent Social Life
  • Vibrant office and working environment
  • Amazing Support System within the Company
  • Achievable and realistic targets
  • Family friendly working hours
  • The chance to build an amazing career within the events industry

How to apply

Please send your CV to selina(at)chillisauce.com with covering letter for immediate review and interview.

NB. Please, NO AGENCIES; thank you for your interest but we have a direct hiring policy at Chillisauce and are unable to consider any approach for business.