This traditional, family-run hotel is perched on Westcliff, near the picturesque cliff top and just a short walk away from the beach. The clean and comfortable rooms have ensuites, flat-screen TVs and free WiFi. There’s also a dining area for breakfast, its own small garden and a games room with darts and snooker.
Shocking breakfast is awful
I'm rating it so high just because I thought it was funny as f**k. Got given the 6 bedroom with 7 of us. Didn't have the breakfast as I didn't want to risk bum soup on the way home.
I was not happy on arrival the reception demanded £20 deposit for all members of the stag party even when some where turning up a day later. he would only take this in cash when most of us only carry card. we entered our room where 7 of us where sleeping. you could tell the some of the beds where added in the room to get us all in instead of giving us a another room. one bed had stains under the pillow and on bed sheets. There was also so blood stains on the mattress. the 8 of us shared one toilet and one shower with one roll of toilet paper. our bed sheets and towels where never changed during our 3 day visit. we had 2 fans in room only one worked. the lamp had no bulb. the window in bathroom was broken. the towel rail was hanging of the wall. breakfast was awful there was even mouldy bread at one point. the main room had been painted ages ago and they still hadn't removed the masking tape from sockets and skirting boards. the bar was limited that the staff had to go shopping to buy more beer on the 2nd day being a stag do hotel and being bank holiday weekend they would of been well stocked. they also charged £10 for car parking then blocked some of the party's cars in. this is the 3rd stag do I have personally booked with Chilli sauce and the 4th I have been on. All previous bookings have been fantastic with decent hotels. the worse thing for me is we paid £243 for 3 nights in a hotel room that had 7 people in it which works out at £567 per night for a room. The best thing you could do with this hotel is remove it from your listings.
One of the worst hotels I’ve stayed in. Breakfast I was happy with. Luckily I was in the room of 2-3, but most of the lads were crammed into what was effectively a basement dormitory! I can state with certainty the hotel rooms we stayed in did not look like the ones in the picture advertised. Absolutely criminal to charge that sort of money for that standard hotel. Unless it was Chillisauce taking a big cut?! I have no idea why we continue to use your services for our stag do’s. If I were best man i’d avoid Chillisauce and the Ullswater like the plague!
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2021-11-27T08:37:29.343Z
